LHI is now Optum Serve

Different name, unwavering commitment to those we serve.

Case Management

Through regular contact, our case managers are involved in planning and coordination of health care services, while monitoring progress, to ensure our clients receive high quality, cost-effective care.

Case managers serve as liaisons between the individual, the health care facilities/providers, the insurance company or other pay sources and any health care resources available. This enables individuals to return to their maximum living, wellness and functional capacity and serves to benefit everyone involved.

We currently offer case management to a number of clients, among them, the brave men and women who responded to the September 11 disaster in 2001, through the World Trade Center Health Program. As an organization, we are both proud and humbled to be entrusted with this important responsibility.

Looking to Enroll in the WTC Health Program

Learn more about the program by calling us at 888-982-4748.

LHI is a contractor of the WTC Health Program.


For more information about LHI's capabilities and how we can help support your health program, complete a sales inquiry form.


All Capabilities